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FAQs

Ameristar is happy to answer frequently asked questions about Ameristar, Star Awards, our properties and policies. Click on a question below to view the answer. Some of these will contain links to other areas where you’ll find additional information. You can also let us know if our answers were helpful or not.

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Do points and comp ever expire?

Can I use points and comps earned at one Ameristar Casino at another Ameristar Casino?

Are there different membership levels?

What can I do with my points and comps?

What are points and how do I earn them?

Can I use my Star Awards Card at any Ameristar Casino?

How do I redeem points for cash back or comps?

What is Star Awards?

What are comps and how do I earn them?

How do I sign-up?

I lost my card. Can I get a new one for free?

What are the benefits of playing at Ameristar Casino?

What if I have more questions?